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From 1 January 2021, please note


For EU Customers
All supplement orders will be sent from our warehouse in Holland and so there will be no customs involved: your shipments will be sent just as before.

All test kit orders will be shipped as before, as these are not dutiable. We ship worldwide and test kits are exempt of duty and VAT. We do not envisage any issues, however as this is a new situation, we are closely monitoring every shipment and we are working closely with our shipping partners.


For UK Customers
All test kit and supplement orders will be shipped from our UK warehouse as before.

Are you returning your test sample from the UK?
Test samples are not dutiable. We receive test samples at our laboratory in Copenhagen from all over the world and do not envisage any issues, however as this is a new situation, we are closely monitoring every shipment and we are working closely with our shipping partners.

If you received your test kit before 1 January 2021, you will need a new DHL waybill and proforma invoices to return your sample, please email Zandy zm@nordicgroup.eu to request this BEFORE collecting your sample.


Customers Outside of the EU and UK
There is no change - all test kit and supplement orders will be shipped from our UK warehouse as before.

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Nordic VMS is designed to help medical practitioners better manage their patients, practice and their time with an easy access functional medicine portal. Registered practitioners are able to research, select and prescribe laboratory tests and supplements for their patients. Patients log in to pay and we then deliver their order direct to the patient’s home or place of work.

Nordic VMS currently has over 80,000 users in more than 60 countries worldwide.

To register as a practitioner please click here

Here are Quickstart guides for both practitioners and patients - just click the links to view!

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